Reason for God

I picked up a new read, and it is refreshing. It is an apologetic from one of the great minds in our culture today, Tim Keller. I am so thankful for his ministry in general and for this book in specific. Tim Keller has done a great job in making his book approachable to people inside and outside of the faith, and not angry and discouraging to either of these two groups. I am thankful for that.
As I have been reading this book I had a question about something that I did not quite get. A friend of mine shared with me about how one time he wrote an author with a question, and the author wrote him back. So, I decided to ask Tim Keller a question and see what happened. Keller is one of the greatest minds of our day, is influencing some other great leaders in the church culture with his heart, passion and mind, and is really really busy. I never thought that I would get a response. But he did respond. He responded with compassion and grace. I am thankful for this man even if he did not respond. But the fact that he did respond the way he did helps me to respect him that much more.
My question was in response to his dealing with the problem of pain. He communicates that even though difficult things that happen are indeed painful, God resolves them. Often he resolves them quickly (in His time frame), but sometimes we will not see resolution until heaven. My issue comes in the concept that hurts my heart, what about those people in our lives that die without knowing Christ. How is that great pain resolved? It was great to have this interaction.